A newly uploaded vaccination document still needs to be checked. A feeding change needs to reach the care team. Bookings by Hugo brings health records and daily care information into the same system as the pet’s bookings.
Review health documents in context
Client and pet profiles keep vaccination information alongside the family’s contact and care details. Health record submissions enter a staff review workflow. Check that the document belongs to the correct pet, review dates and details, and resolve unclear information before approval.
Collect updates before a boarding arrival
With client boarding pre-check-in enabled, families can review vaccination records and upload updated documentation. They can identify the veterinarian supplying the record, including adding a missing veterinarian through the directory workflow. Staff can review the submission as part of preparing for the stay.
Keep feeding and medication instructions accessible
Digital care cards and QR access help authorized staff reach the live care information associated with a pet. Record feeding, medications and notes so the team can follow current instructions and document the work done during a visit.
Follow up after a concern
Incident and illness records, report cards and Time Sensitive Tasks support documentation and follow-up. A task can carry a date, optional due time and urgency, with completion recorded by staff. These tools support your facility’s processes; they do not replace veterinary advice or the facility’s admission policies.