Bookings by Hugo

Training & custom services

Bring training appointments into the same system as the rest of your facility.

When training sits beside daycare, boarding or grooming, a separate scheduling tool can leave your team checking several places for one family. Bookings by Hugo supports training and custom services alongside your core pet care operations.

Organize training services and provider time

Use private training, classes and customizable appointment modules with provider calendars, availability and service durations. Define your services around what your business actually offers, then review how the schedule fits the staff delivering those sessions.

Keep family and pet information together

Shared profiles connect owners, emergency contacts, vaccinations and persistent care notes. Staff can review the same client and pet information across supported services, helping keep training appointments connected to a dog’s daycare or boarding visits.

Connect scheduling with business operations

Service pricing, invoices, payments and commission-ready workflows support the administration around an appointment. Staff scheduling and time clock reporting add visibility into your team’s working day. Confirm how your specific class and provider setup behaves in the demo before choosing a configuration.

Give clients one place to communicate

The client portal supports facility-controlled service availability and booking requests. Unlimited in-app direct messages keep conversations and photos together. Email and optional SMS/MMS provide additional notification channels according to your settings. SMS/MMS has separate activation and usage costs.

Questions about training & custom services

Can training run alongside boarding and daycare?

Yes. Bookings by Hugo supports training and custom services in the same platform as boarding, daycare and grooming.

Can I control which services clients request?

Yes. Client portal service availability is controlled by the facility.

Is this a dog training curriculum or behavior advice tool?

This page describes business scheduling and management tools. Your trainers provide the training program and professional care decisions.

See how your facility’s day could work.

Explore the demo, then review the current plan and enrollment options.

Published by Bookings by Hugo · Updated November 6, 2026