Daycare
Roster-centered check-in, check-out, pricing logic, capacity awareness, package support, and daily operations.
Pet Care Management Software 2.0
One elegant operating system for modern pet care facilities.
Bookings by Hugo brings daycare, boarding, grooming, retail, client communication, appointment services, and facility workflows into one polished SaaS platform.
Modular by design
Core modules stay protected. Appointment modules can grow with each facility.
Boarding
Enclosures, stay dates, care cards, add-ons, feeding, medication visibility, and conflict-aware booking workflows.
Grooming
Appointment scheduling, staff availability, service durations, grooming notes, calendar views, and pickup messaging foundations.
Retail POS
Facility retail, checkout, invoices, product add-ons, Square-ready payment infrastructure, and transaction logging.
Appointment Module Engine
Create appointment-based services such as Training, Hydrotherapy, Transport, Enrichment, or Swim Sessions without duplicating core code.
Reports & Permissions
Module-aware visibility so each tenant sees the tools, reports, portal options, and settings enabled for that facility.
Client portal
A branded client experience for each facility.
Clients can log in, choose the correct facility when connected to a multi-location company, request enabled services, view pets, receive updates, and interact with the facility through the portal.
Square OAuth
Each facility connects its own Square account.
Bookings by Hugo is structured for facility-level Square connections, merchant/location storage, webhook tracking, and payment event logging.
Direct messaging
Real-time facility-to-client communication.
Designed for WebSockets, PWA push notifications, read receipts, delivery tracking, attachment support, and fallback queues for critical messages.