Daycare
Daily check-in, check-out, roster visibility, package use, vaccine awareness, capacity workflow, and same-day service add-ons.
Pet Care Management Software
Run the whole facility without making it feel clinical.
Bookings by Hugo gives pet care businesses a refined workspace for daycare, boarding, grooming, retail, client messaging, payments, records, and facility-controlled modules.
Facility modules
Built around the services pet facilities actually run.
Each facility controls which modules are active internally and which options appear for clients in the portal.
Boarding
Stay dates, enclosure assignment, feeding and medication visibility, care cards, holiday logic, add-ons, and pickup/drop-off workflows.
Grooming
Staff calendars, groom types, service pricing, add-on services, appointment notes, ready-for-pickup status, and grooming history.
Retail
Products, invoice handoff, checkout support, retail line items, and facility-level sales activity tied into the same payment flow.
Client Portal
Clients can request enabled services, manage pets, receive updates, and interact with the facility using the correct facility access path.
Facility Control
Module visibility, portal availability, payment settings, templates, staff access, and operational preferences are controlled per facility.
Payments
Stripe and Square, without locking every tenant into one processor.
Facilities can use supported payment workflows for invoices, deposits, refunds, terminal checkout, payment activity, and payment processor events.
Stripe PaymentsTerminal-ready workflows, card payments, refunds, and payment activity tracking.
Square PaymentsOAuth connection, device-oriented checkout, and Square payment event support.
Operations
One facility workspace instead of scattered tools.
- Dashboard approval requests and daily work visibility.
- Client and pet profiles with vaccines, packages, memberships, invoices, and notes.
- Care cards, report cards, reminders, and client-facing portal features.
- Module-isolated architecture designed to grow without breaking the core workflow.
Designed for polished pet care operations.
Bookings by Hugo keeps the facility experience structured while giving clients a softer, branded way to request services, receive updates, and stay connected.