A busy daycare day starts before the first dog arrives. Bookings by Hugo connects reservations, pet profiles, attendance and payments so your team can prepare for arrivals, track who is in the building and keep the next shift informed.
Start with a roster your team can use
Review scheduled arrivals, check pets in and see which pets are currently in house. Keep attendance and daily occupancy visible while managing capacity, assessments and the information attached to each pet’s profile. A reservation and a checked-in pet represent different stages of the visit; the roster helps staff follow that progression.
Connect repeat visits to packages and memberships
Daycare often means the same families returning throughout the week. Manage packages, recurring memberships and benefit usage alongside bookings and invoices. Configure pricing rules for the way your facility operates, including holiday rates and late pickup charges. Membership benefits follow your configuration, so a daycare benefit does not automatically mean every add-on is included.
Keep care details close to the visit
Pet profiles bring vaccinations, emergency contacts and care notes together. Daily report cards, photos and incident or illness records help staff document the day. Time Sensitive Tasks support dated follow-ups, optional due times, urgency levels and completion records when something needs attention after the visit.
Give families a connected client portal
Clients can request bookings, review invoices, make payments and manage pet information through the portal, subject to your facility’s settings. Unlimited in-app direct messages provide a place for questions and photo updates. SMS/MMS is a separate channel with activation and credit costs.